Last updated: 12 October 2026
This policy explains how returns and replacements work at karuppstore.
Return window
You can request a return or replacement within 7 days of delivery for:
- Damaged or defective products
- Wrong or missing items
- Products that are clearly different from the listing
Conditions
- The product must be unused, with its original packaging, tags and accessories.
- Please share photos (and an unboxing video for damaged items) when you contact us.
- Products that are used, washed, damaged by the customer or missing parts are not eligible.
- For hygiene reasons, opened personal-care and beauty items cannot be returned unless they arrived damaged or wrong.
How to return
- Contact us through the Contact page or WhatsApp with your order number and photos.
- We review your request, usually within 1 to 2 working days.
- If approved, we arrange pickup or tell you where to send the product.
- After the product is received and checked, we send a replacement or a refund as per our Refund Policy.
Contact
- Business name: karuppstore
- Email: info@karuppstore.in